At Kyroz, we are committed to delivering premium quality products crafted with care and attention to detail. We request customers to carefully read our Return & Exchange Policy before placing an order.

Cancellation Policy

Orders cannot be canceled once they have been dispatched from our warehouse.

Returns & Refunds
Kyroz does not offer returns or refunds for reasons including but not limited to:

 1. Size concerns

2. Color variation

3. Design or style preference

4. Change of mind or dislike of the product

We encourage customers to review product details carefully before placing an order.

Exchange Eligibility

Exchanges are applicable only in cases of:

1. Manufacturing defects

2. Damaged products received

3. Incorrect product delivered

If the color fades after the first wash or lint issues are noticed after the first wash, customers are requested to contact us with clear photos/videos for review and assistance.

Mandatory Unboxing Video

Customers are required to record a clear unboxing video at the time of delivery.

In case any issue, defect, or damage is found, customers must:

1.  Take clear photos/videos of the product

2. Submit the details via email within 24 hours of delivery

Claims submitted without proper unboxing proof may not be eligible for review.

Approval & Pickup Process

Once the issue is reviewed and approved by Kyroz, we may schedule a pickup for the product from the original delivery address.

The product must be:

1. Unused

2. In original packaging

3. With all tags and accessories intact

Replacement Policy

After approval, Kyroz will provide a replacement of the same product originally ordered.

Please note:

1. No design, color, size, or product changes are allowed during replacement

2. Only a fresh replacement of the same item will be provided

Contact Us

For any assistance related to returns or exchanges, please contact us at:

📧 info@kyroz.in

At Kyroz, we value your trust and strive to provide the best possible shopping experience.